Probably Stolen customer reactions guide in short: customers arrive labelled by type, every interaction resolves as one of four choices, and a good margin and a clean shop are usually different answers rather than the same one.
On this page
Probably Stolen customer reactions guide: who walks in
| Customer type | The right answer |
|---|---|
Essential NPC such as the Mentor, Dr. Jackson or Joe Wild | Protected and non-shootable; deal with them normally |
Aug host | Shot once confirmed |
Wanted criminal | Reported rather than executed |
Security investigator | Cooperation you can refuse or play ignorant about |
Revolutionary | Handled through faction politics |
Fallen elite | Haggle with, or reject |
Nervous scavenger with suspicious goods | Inspect the crate rather than assume |
Counterfeit seller or stolen-lot carrier | Authenticate first, then judge the customer |
Recurring customers such as Dr. Jackson and Joe Wild also sell you things you need, so a mistaken call costs more than the shot: it can remove a vendor, a supplier or a regular income stream, and it damages attractiveness, which feeds back into the rent spiral.
If a customer's status is the question in front of you, the Aug identification guide covers the host case, where the answer is different from every other row in this table.
The four choices
| Choice | What you get | What it costs |
|---|---|---|
Approve | Credits | The heat and standing consequences attach to you |
Refuse | A clean shop | The margin, and possibly the relationship |
Report | Security favour when the person is on a poster | Black Market standing when they are not, plus Revolution retaliation |
Look away | No immediate involvement | The faction still observes you |
Approving something questionable is also how heat attaches to you later. Reporting a wanted face pays a bounty and raises your standing with Security, and can earn you a threat from the person you snitched on.
Who shows up is partly your choice
Merchandise pulls buyers and neon-style props pull sellers, and because the display case is committed when you raise the shutter, changes to the stock only take effect the next day. The customers you get are a function of what you staged before opening, which is why restaging the case each morning matters — the display case guide has the bait table.
Judge the goods before you judge the customer
A counterfeit seller or a stolen-lot carrier needs the inspection and fake-detection tools first, and only then a judgement about the customer themselves. Do not treat a nervous scavenger as a criminal before their crate has been checked, and do not accuse a seller of counterfeiting before the lot has been authenticated with the glass and handbook — the fake detection page has the three-check order.